Terms of service

These Terms of Service govern access to and use of R Prep Supply’s website, products, and services.

By visiting the website, creating an account, submitting an order, or purchasing a product, you agree to these Terms of Service and the policies incorporated into them.

Business Information

Store name: R Prep Supply

Legal business name: R Prep emergency & Survival Supply LLC

Website: rprepsupply.com

Email: Ritchierivera@rprepsupply.com

Mailing address:

 7901 4th ST. N #12883

Saint Petersburg, Florida, 33702

Eligibility

You must be at least 18 years old or the legal age of majority in your jurisdiction to purchase age-restricted or regulated products.

You may not use the website or its products for an unlawful, fraudulent, abusive, or unauthorized purpose.

Customers are solely responsible for knowing and complying with the laws that apply to their purchase, possession, installation, transportation, and use of any product.

Certain knives, tools, optics, magazines, firearm accessories, defensive products, batteries, chemicals, communications equipment, or other products may be restricted in particular states, counties, cities, or jurisdictions.

R Prep Supply may:

• Require proof of age or identity
• Refuse shipment to restricted locations
• Limit product quantities
• Cancel suspicious or prohibited transactions
• Decline service when legally or reasonably necessary

Placing an order does not guarantee that the order will be accepted or shipped.

Customers may not purchase products on behalf of a person who is legally prohibited from possessing them.

Emergency and Preparedness Disclaimer

Preparedness products can reduce risk but cannot guarantee safety, survival, rescue, communication, medical recovery, or protection from injury, property damage, disaster, crime, or other emergencies.

Customers are responsible for:

• Selecting products appropriate for their intended purpose
• Inspecting products before use
• Following manufacturer instructions and warnings
• Maintaining and replacing products when necessary
• Receiving appropriate training
• Keeping emergency plans and backup supplies
• Consulting qualified medical, legal, safety, or technical professionals when appropriate

Website content is provided for general informational purposes and is not medical, legal, tactical, engineering, or professional safety advice.

Product Information

We make reasonable efforts to provide accurate descriptions, photographs, pricing, specifications, availability, and compatibility information.

However:

• Colors and appearance may vary by screen or production batch
• Manufacturers may change packaging or specifications
• Measurements may be approximate
• Supplier-provided information may contain errors
• Products may differ slightly from photographs
• Availability may change without notice

Customers are responsible for checking measurements, compatibility, laws, and manufacturer specifications before ordering.

Third-Party Fulfillment

Some products are stored, packaged, or shipped by independent suppliers.

By placing an order, you understand that:

• Different items may arrive separately
• Shipping and return locations may vary
• Packaging may identify the supplier or manufacturer
• Availability may change before fulfillment
• Tracking may be issued separately
• A supplier may decline or cancel fulfillment

R Prep Supply remains the customer’s point of contact for orders placed through our website.

Orders and Acceptance

An order confirmation means that we received your order. It does not mean that the order has been finally accepted.

We may cancel, limit, or refuse an order because of:

• Inventory problems
• Pricing or listing errors
• Payment concerns
• Suspected fraud
• Supplier restrictions
• Shipping limitations
• Legal restrictions
• Product recalls
• Unusual order quantities
• Misuse of promotions

When we cancel an order before shipment, we will refund the amount charged for the canceled product.

Prices, Payments, and Taxes

Prices may change without notice.

Customers agree to provide current, complete, and accurate billing, payment, and contact information.

Applicable taxes, shipping charges, and other disclosed costs will be shown during checkout when available.

We may correct an obvious pricing or listing error and cancel the affected transaction.

Manufacturer Warranties

Some products may include a manufacturer warranty. Warranty eligibility and remedies are controlled by the manufacturer’s terms.

R Prep Supply does not create an additional warranty unless a separate written warranty is expressly provided.

Normal wear, misuse, improper installation, unauthorized modification, failure to maintain the product, and use contrary to manufacturer instructions may void warranty coverage.

Intellectual Property

The R Prep Supply name, logos, original photographs, artwork, written content, graphics, slogans, and website design may not be copied, reproduced, republished, sold, or commercially used without written permission.

Manufacturer names, product names, and trademarks belong to their respective owners.

The sale of a third-party product does not imply sponsorship, certification, or endorsement by a government agency, military organization, law-enforcement agency, emergency service, or manufacturer unless expressly stated.

Reviews and User Content

When you submit a review, photograph, comment, testimonial, or other content, you confirm that:

• You own or have permission to submit it
• It is truthful based on your experience
• It does not violate another person’s rights
• It is not unlawful, threatening, deceptive, defamatory, obscene, or malicious

You grant R Prep Supply permission to display and use submitted content for store, customer-service, and marketing purposes, subject to applicable law.

Prohibited Conduct

You may not:

• Attempt fraud or unauthorized payment activity
• Interfere with website security
• Upload malware or harmful code
• Scrape or copy website content without permission
• Impersonate another person
• Submit false information
• Resell products in violation of law or manufacturer restrictions
• Use purchased products for unlawful activity

Disclaimer of Warranties

To the fullest extent permitted by law, the website and services are provided on an “as available” basis.

Except for warranties that cannot legally be excluded and any written manufacturer warranty, we do not guarantee uninterrupted website access, error-free information, continuous product availability, or that any product will meet every individual purpose or expectation.

Limitation of Liability

To the fullest extent permitted by law, R Prep Supply and its owners, managers, employees, agents, contractors, suppliers, and affiliates will not be liable for indirect, incidental, special, punitive, or consequential damages arising from use of the website or products.

When liability cannot legally be excluded, total liability will not exceed the amount the customer paid for the product or order giving rise to the claim.

Nothing in these Terms excludes rights or remedies that cannot legally be waived.

Indemnification

To the fullest extent permitted by law, you agree to indemnify and hold R Prep Supply harmless from claims, losses, liabilities, or expenses resulting from your unlawful use of the website or products, violation of these Terms, or infringement of another person’s rights.

Third-Party Services and Links

The website may use or link to services operated by Shopify, payment processors, carriers, suppliers, social-media platforms, analytics providers, and other third parties.

R Prep Supply does not control every third-party service and is not responsible for the independent content, privacy practices, availability, or actions of third-party websites.

Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles, except where federal law or another mandatory consumer-protection law applies.

Severability

If any part of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.

Changes

We may update these Terms periodically. The revised version will be posted with an updated effective date. Continued use of the website after an update constitutes acceptance to the extent permitted by law.