FAQ
FREQUENTLY ASKED QUESTIONS
Find answers to the most common questions about our gear, shipping, and policies.
We're a veteran-owned and operated store focused on high-quality emergency and survival gear. Our mission is to help you and your family be ready for the unknown.
We offer a wide range of emergency and survival gear including food storage, first aid kits, water filtration, communication tools, and build-your-own kit options.
Currently we ship within the United States. International shipping options may be available in the future.
Orders ship within 1-2 business days. Delivery typically takes 3-7 business days depending on your location.
We accept returns within 30 days of purchase for unused items in original packaging. Contact us to initiate a return.
Once your order ships, you will receive a tracking number via email. You can use it to track your package directly on our website or the carrier's site.
Yes! We offer special pricing for bulk orders and government or agency purchases. Contact us directly for a custom quote.